Privacy Policy

Last Updated: January 2025

This Privacy Policy ("Policy") describes how Dynamais Tax & Accounting ("Dynamais," "we," "our," or "us") collects, uses, discloses, and protects information collected from or about you through our website at https://www.dynamais.com (our "Website"); any related services, consultations, applications, or other interactions (e.g., client communications, consultations, events, etc.) you may have with us (collectively, the "Services").

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE THE SERVICES.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This Policy contains the following sections:

  1. Information We Collect
  2. How We Use Your Information
  3. Disclosure of Your Information
  4. Online Analytics and Advertising
  5. Security, Retention, and Transferring Your Information
  6. Your Rights and Choices
  7. Notice to California Residents
  8. Links to Third Party Sites
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

1. INFORMATION WE COLLECT

We collect information directly from you, automatically using cookies and other similar technologies, and from other sources, as discussed in this section.

Information You Provide Directly to Us

We collect information about you that you directly provide to us when you use the Services. For example, we collect information from you when you:

  • Visit our Website
  • Schedule or participate in consultations with us
  • Fill in a contact form on the Website or request information
  • Correspond with us via phone, email, chat, or otherwise
  • Subscribe to our mailing lists, newsletters, or other forms of marketing communications
  • Engage our services for tax preparation, accounting, bookkeeping, payroll, or other professional services
  • Provide documents, financial records, or other materials necessary for us to perform our services
  • Respond to or participate in surveys or other feedback requests
  • Attend our events or otherwise interact with us

Depending on how you use the Services, the types of information we collect directly from you may include:

  • Contact information (e.g., first and last name, email address, postal address, telephone number)
  • Business information (e.g., business name, type of business entity, Employer Identification Number, industry)
  • Employment information (e.g., occupation, employer name, income information)
  • Financial information (e.g., bank account information, tax identification numbers, Social Security numbers, financial statements, income and expense records, investment information)
  • Tax information (e.g., prior tax returns, IRS notices, withholding information)
  • Transaction information (e.g., records of services purchased, payment history)
  • Login credentials for any client portals or secure file-sharing platforms we provide
  • Payment information, which is collected and processed by our third-party payment processors on our behalf
  • Any other information you choose to provide to us in connection with your use of the Services

Please note: If you choose not to provide certain information, we may not be able to provide the Services to you or respond to your requests.

Information We Collect Automatically

When you use our Services, we and our vendors automatically collect certain information about your device and how you use the Services, including:

  • IP address
  • Browser type and browser language
  • Operating system
  • The state or country from which you accessed the Services
  • Device identifiers
  • Referring and exit pages and URLs
  • Pages and features viewed and the order of those pages
  • The amount of time spent on particular pages
  • The date and time you used the Services
  • Error logs and other similar information

From your IP address, we may be able to infer your general location (e.g., city/state or postal code).

Cookies and Similar Technologies: To collect this information, we and our vendors may use "cookies" and other similar technologies. Cookies are small data files stored on your browser and device. We use cookies for analytics, to recognize you when you return to the Services, and to improve your experience.

You may set your web browser to notify you when you receive a cookie and to accept or refuse certain cookies. However, if you elect not to accept cookies, some functionality and areas of the Services may be impacted. To learn how to manage your cookies, please follow the instructions from your specific browser.

For more details, please refer to the "Online Analytics and Advertising" section below.

Information We Collect from Other Sources

From time to time, we may collect information about you from other sources, including:

  • Public databases and records
  • Credit reporting agencies (with your consent where required)
  • Financial institutions
  • IRS and state tax authorities
  • Marketing vendors and data enhancement services
  • Professional references
  • Social media platforms (e.g., when you interact with us on LinkedIn or Facebook)

We use this information to supplement the information that we collect directly or automatically from you for the purposes set forth below, including to verify information, assess creditworthiness, and provide our services.

2. HOW WE USE YOUR INFORMATION

We may use your information for various purposes, including to:

  • Provide professional services: Prepare tax returns, maintain accounting records, provide bookkeeping services, process payroll, establish business entities, provide consulting services, and perform other professional services you engage us to provide
  • Communicate with you: Send transactional information about the Services, respond to your requests, provide customer service, and send statements, news, alerts, and updates via email, postal mail, phone, or SMS/text message
  • Marketing: Contact you with information, promotions, surveys, or other content relating to the Services or other services that may be of interest to you, in accordance with applicable legal requirements
  • Improve our Services: Engage in analysis and research regarding use of the Services, improve our Services, and develop new services
  • Comply with legal obligations: Comply with applicable laws, rules, and regulations, including professional standards and ethical requirements, respond to subpoenas and other legal process, and establish, exercise, or defend our legal rights
  • Security and fraud prevention: Secure our Services, resolve technical issues, and prevent fraud
  • Protect rights and safety: Protect the safety, rights, property, or security of us, our clients, employees, third parties, members of the public, and/or our Services
  • Enforce agreements: Enforce our legal terms and policies
  • With your consent: For any other purpose with your consent or at your direction

Aggregate/De-Identified Information

We may aggregate and/or de-identify any information collected through our Services so that such information can no longer be linked to you or your device ("De-Identified Information"). We may use De-Identified Information for any purpose, including for research and to improve our services, and may disclose such data to third parties.

Combined Information

We may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Policy.

Legal Bases for Using Your Information

In applicable jurisdictions, we rely on the following legal bases for using your information:

  • Where we need to perform the contract we are about to enter into or have entered into with you for the Services
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal or regulatory obligation, including professional and ethical obligations
  • Where we have your consent to process your information in a certain way

3. DISCLOSURE OF YOUR INFORMATION

We may disclose your information to the following categories of recipients:

Service Providers and Advisors

We may disclose your information to third-party vendors and other service providers that perform services on our behalf, including:

  • Cloud storage and hosting providers
  • Payment processors
  • Software providers (e.g., tax preparation software, accounting software, payroll processors)
  • IT and security providers
  • Professional advisors (e.g., attorneys, auditors)
  • Marketing and communication service providers

Government Agencies and Tax Authorities

We may disclose your information to the IRS, state tax authorities, and other government agencies as required or permitted in connection with providing our services to you, including filing tax returns and responding to information requests.

Professional Organizations

We may disclose your information to professional organizations and licensing bodies as required by applicable professional standards and ethical requirements.

Financial Institutions

With your authorization, we may disclose your information to banks, lenders, and other financial institutions in connection with loan applications or other financial transactions.

Law Enforcement and Legal Compliance

We may disclose your information to third parties as required by law or if we believe in good faith that such action is necessary to:

  • Comply with the law and the reasonable requests of law enforcement
  • Enforce our agreements and professional standards
  • Exercise or protect the rights, property, or personal safety of Dynamais, our clients, or others

Business Transactions

We may disclose your information to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.

Otherwise with Your Consent

We may disclose your information to third parties whenever you consent to or direct such disclosures.

Important Note: We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. ONLINE ANALYTICS AND ADVERTISING

Online Analytics

We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools. These tools help us understand how users engage with the Services and improve our website.

To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.

If you receive email from us, we may use certain analytics tools to capture data such as when you open the email or click on links. This data allows us to gauge the effectiveness of our communications.

Tailored Online Advertising

We may allow select third-party advertising partners to place cookies or other tracking technologies on the Services to collect information about you. These third parties may use this information to serve relevant content and advertising to you as you browse the Internet.

For more information about these activities and how you can control cookies and opt-out of tailored advertising, you may visit:

Please note that even if you opt out of tailored advertising, you may still see advertising on our Services or across the Internet, but it will not be tailored to you based on your online behavior over time.

5. SECURITY, RETENTION, AND TRANSFERRING YOUR INFORMATION

Security

We implement a variety of technical and organizational measures designed to protect your information against accidental or unlawful access, destruction, loss, misuse, alteration, or unauthorized disclosure. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage systems with restricted access
  • Regular security assessments and updates
  • Employee training on data protection and confidentiality

However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us and take appropriate measures to protect sensitive information you transmit.

Professional Confidentiality

As a professional accounting and tax services firm, we are subject to professional standards and ethical obligations regarding client confidentiality. We maintain strict internal policies and procedures to protect the confidentiality of client information.

Retention of Your Information

We will retain your information for as long as necessary to fulfill the purposes for which we collected it, including:

  • For the duration of our professional relationship with you
  • To comply with professional standards and legal obligations (e.g., tax records retention requirements)
  • For legitimate business purposes (e.g., maintaining historical records)
  • To resolve disputes and enforce our agreements

For tax and accounting clients, we typically retain records for at least seven (7) years after the last service provided, or as otherwise required by law or professional standards.

International Transfers of Your Information

We are based in California, United States. Any information we collect is processed in the United States. By using the Services, you acknowledge and agree to such processing of your information in the United States, where data protection laws may be different from the laws in your country.

6. YOUR RIGHTS AND CHOICES

Marketing Communications

You may opt out of receiving marketing communications from us by:

  • Using the unsubscribe link found at the bottom of marketing emails
  • Contacting us using the information in the "Contact Us" section below

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative communications, such as service updates, appointment reminders, and statements.

Rights Regarding Your Information

Depending on your jurisdiction of residence, you may have the right to make requests related to your personal information, including the right to:

  • Access: Request access to and/or a copy of personal information we hold about you
  • Correct: Request correction or update of personal information we hold about you
  • Delete: Request deletion of personal information we have about you
  • Restrict: Request restriction of certain uses of your information
  • Object: Object to processing of your information for certain purposes
  • Data Portability: Request transfer of your information to another party

Please note that certain information may be exempt from such requests under applicable law. For example, we may need to retain certain information to comply with legal obligations, professional standards, or to provide the Services. We may take reasonable steps to verify your identity before responding to a request.

Professional Services Limitation: As a professional services firm, we have legal and ethical obligations to maintain certain records even if you request deletion. We will honor deletion requests to the extent permitted by law and professional standards.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. You may be able to designate an authorized agent to make requests on your behalf with proper documentation.

Depending on applicable law, you may have the right to appeal our decision to deny your request. You also have the right to lodge a complaint with a supervisory authority.

7. NOTICE TO CALIFORNIA RESIDENTS

If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your "personal information" (as defined in the California Consumer Privacy Act ("CCPA")).

Categories of Personal Information We Collect

Throughout this Policy, we discuss in detail the specific categories of personal information we collect. Under the CCPA, these include:

  • Identifiers (e.g., name, address, email, phone number, Social Security number, Tax ID numbers)
  • Financial information (e.g., bank account information, credit card details, financial statements)
  • Commercial information (e.g., services purchased, transaction history)
  • Professional or employment information (e.g., occupation, employer, income)
  • Internet or network activity (e.g., browsing history, device information, IP address)

How We Use Personal Information

We use personal information for the purposes described in the "How We Use Your Information" section, including:

  • Providing professional services
  • Communicating with you
  • Improving our Services
  • Complying with legal obligations
  • Security and fraud prevention

Disclosure of Personal Information

We disclose personal information to service providers, government agencies, professional organizations, and other third parties as described in the "Disclosure of Your Information" section.

Sale of Personal Information

We do not sell personal information. We do not and will not sell your personal information to third parties for monetary or other valuable consideration.

California Privacy Rights

California residents may make certain requests about their personal information:

  • Right to Know: Request information about the categories and specific pieces of personal information we have collected
  • Right to Delete: Request deletion of personal information we have collected
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the sale of personal information (though we do not sell personal information)
  • Right to Non-Discrimination: Not be discriminated against for exercising these rights

To exercise these rights, please contact us using the information in the "Contact Us" section below.

Shine the Light

California Law permits customers who are California residents to request certain information once per year regarding our disclosure of "personal information" to third parties for such third parties' direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Do Not Track

We currently do not respond to web browser "Do Not Track" signals because there is no industry or legal standard for recognizing or honoring such signals.

8. LINKS TO THIRD PARTY SITES AND FEATURES

Our Services may contain links to third-party websites, features, and other services. We do not control these third-party sites and are not responsible for their privacy policies or practices. Before submitting any information to third parties, please review their privacy policies.

9. CHILDREN'S PRIVACY

Our Services are not directed to persons under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us using the Contact Us information below. If we become aware that a child under 18 has provided us with such information, we will take steps to delete this information from our files.

10. CHANGES TO THIS POLICY

We reserve the right to amend this Policy at any time to reflect changes in the law, our practices, or advances in technology. We will make the revised Policy accessible on the Website, so you should review the Policy periodically.

You can determine if the Policy has changed since the last time you reviewed it by checking the "Last Updated" date at the beginning of the Policy. If we make a material change to the Policy, we will provide appropriate notice in accordance with legal requirements.

By continuing to use the Services after changes are posted, you are confirming that you have read and understood the latest version of this Policy.

11. CONTACT US

If you have any questions about this Policy, our practices, or if you wish to exercise any of your rights, please contact us:

Dynamais Tax & Accounting
Sacramento, California

Email: info@dynamais.com
Phone: (916) 449-8828
Website: https://www.dynamais.com/contact

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